The concept of digital accessibility. Disability is defined as any limitation of activity or restriction of participation in social life experienced by a person in their environment due to a substantial, lasting or definitive impairment of one or more physical, sensory, mental, cognitive or psychic functions, multiple disabilities, or a disabling health condition (Article L. 114 of the French Code of Social Action and Families). Digital accessibility aims to ensure that online communication services are accessible to people with disabilities. This means:

• Perceivable: for example, facilitating the user's visual and auditory perception of content; offering text equivalents for all non-text content; creating content that can be presented in different ways without loss of information or structure (e.g., with a simplified layout);
• Operable: for example, providing the user with orientation elements to navigate, find content; making all functions accessible via the keyboard; giving the user sufficient time to read and use the content; not designing content that could cause epileptic seizures;
• Understandable: for example, ensuring that pages function predictably; helping the user correct input errors.
• Robust: for example, optimizing compatibility with current and future applications.

Inclusivity Policy and Consideration of Disability at Etam

Permanently committed to the professional inclusion of all, the Etam Group pursues an active policy for the hiring and retention of employment for people with disabilities. Through the signing of an agreement approved by the DREETS (Regional Directorate for Economy, Employment, Labor and Solidarity), concrete actions have been implemented for several years along 4 key axes:

• Recruitment and integration of employees with disabilities: Regular participation in fairs and forums dedicated to meeting qualified disabled workers.
• Support for job retention and implementation of adapted accommodation solutions: Workplace adjustments, support in disability recognition procedures.
• Conducting communication and awareness-raising actions: Informing, deconstructing prejudices related to disability, and training operational teams: Implementation of the Disability Policy to raise awareness and unite, creation of specific training modules.
• Development of the adapted and protected sector: Partnerships with ESAT (Establishment and Service for Support through Work) and "Entreprises Adaptées" (Adapted Enterprises) promoting the integration of workers with disabilities.

All 4 of these important policy axes are managed by the "Mission Handicap" unit, dedicated to supporting affected employees and, more broadly, the Group's support and operational teams (Headquarters, Retail, Warehouses). In addition to this unit, there are "Relais Handicap" (Disability Relays) within each brand's management committee and all Regional Directors for the stores. Their mission is to be a closer point of contact for operational staff on all disability-related matters (information on procedures, local actions, follow-up...). The Group wants to strengthen its mobilization and sustain its commitment to disability inclusion over time.

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This multi-year plan is accompanied by action plans detailing the implemented operations to address all of the Group's digital accessibility needs. The annual action plan details the operations scheduled and implemented for the current year, as well as the status of these actions. The annual plan may be updated; the online version is the only authoritative version. The presented action plans are common action plans for all brands, as our digital tools share the same codebase, allowing for the pooling of different actions.

Annual Plan 2025